Effective Date: October 24, 2023

This Privacy Policy explains how Balboa Appliance Repair (we, us, or our) collects, uses, and shares information about you when you visit our website or use our services. By accessing our website or using our services, you agree to be bound by this Privacy Policy.

Information We Collect

When you visit our website, we may collect both personal and non-personal information. The personal information we collect includes your name, phone number, email address, and any other details you provide when submitting a call request form. Non-personal information may include your browser type, IP address, and browsing behavior, which is collected through cookies or web beacons.

Use of Information

We use the information we collect to: (1) contact you regarding your service requests; (2) deliver, improve, and customize our services; (3) communicate with you about promotions, operational updates, or service-related messages; and (4) comply with legal obligations.

Sharing of Information

We may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

Legal Dispute Resolution

By using our website or services, you waive your right to sue or pursue legal action beyond direct negotiation concerning disputes related to our website or services. Should any dispute arise, you agree to resolve it directly with us, and compensation for any claims is capped at $100. Each party will be responsible for their own legal fees and expenses.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These tools help us understand user behavior, allowing us to optimize the content and functionality of our website. You can manage your cookie preferences through your browser settings.

Your Choices

You have the right to opt-out of any future contacts from us at any time. You can do so by contacting us at (858) 808-1181. We will honor your choice and refrain from contacting you further.

Security of Information

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet or electronic storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at (858) 808-1181.